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Customer service matters to us

We achieve long-lasting working relationships with our clients by anticipating then taking care of their needs. At the heart of this dynamic lies our dedication to offering an unsurpassed level of customer service, and this is the responsibility of everyone at Wave, individually and collectively.

Our business is large enough to provide a dedicated account manager to support each customer on a day-to-day basis, yet carefully scaled to provide all our clients with easy access to Wave's most senior members, all of whom know what's happening at every stage of your project. Through this model we pass our clients both unmatchable service and competitive savings.

We also adapt to the way our client's work, and for those it benefits, we are even able to place senior team members onsite within their offices for the duration of a project, providing seamless communication and optimum efficiency. 

Beyond this facility, Wave Creation's ethos on customer service is simple: leave it with us, and we'll do whatever it takes to transform your brief into a winning branded merchandise.

Customer services